Hotel Management Trainee

hotel-management-trainee-china

Founded in 2012, headquartered in Beijing, it is an international luxury hotel management company dedicated to providing profound Chinese cultural experiences and attentive guest services to travelers worldwide. It manages four brands under its portfolio: the top luxury brand, luxury brand, deluxe brand and the four-star-standard brand. By the end of 2016, it will have over 100 high-end hotels in China, including business hotels and resorts under the management of over a dozen international hotel brands, and self-owned and managed hotels. By the end of 2020, it will own and manage over 160 hotels around the world, including Hotels in London, Chicago, Sydney and Gold Coast.

Requirements:

  • College graduate or equivalent in experience. Major in hotel management or similar
  • Fluent English or native
  • Good communication skills, verbal and writing
  • Actively respond to the problem, maintained good working state
  • Pay attention and meet the guest requirements

Job description:

  • Learning to provide reports on status as per the requirement of the organization, this has to be done on a regular basis
  • Studying the feedback on customer satisfaction and giving a report on these results so that necessary suggestions can be made on improving the customer relationship
  • Understanding the organizational protocols so that he or she can follow all these rules during his or her tenure in the hotel
  • Coordinating and fulfilling the requirements regarding the proposed budget
  • Analyzing the requirement of different divisions and providing useful suggestions with a potential to make significant changes
  • Maintains product and service quality standards by conducting on going evaluations and investigating complaints. Initiates corrective action
  • Coordinate VIP events with relevant departments
  • Attend training sessions and meetings when required
  • Learn and assist with the preparation of the annual business plan
  • Learn and assist with training activities focused on improving employee skills and knowledge

 

Starting date: ASAP

Position: Management Trainee

Location: Hubei

Allowance: To be discussed

Number of positions: 2

 

 

 

 

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